Overview
AI Merch is an AI-native retail execution platform for beverage distributors and CPG brands, using computer vision to convert in-store photos into accurate, real-time shelf intelligence. It replaces manual, delayed reporting (spreadsheets, notes, fragmented audits) with automated analysis that gives leadership a clear, objective view of what’s happening in stores. The result is faster decisions, stronger execution, reduced waste, and measurable improvement in in-store performance at scale.
We are looking for an exceptionally dependable, highly organized, and execution-driven Executive Assistant to support senior leadership in a fast-moving startup environment. This role demands strong ownership, impeccable discretion, and the ability to operate calmly and decisively amid shifting priorities and time-sensitive demands.
As a trusted extension of the executive team, you will manage critical workflows, protect leadership time, and ensure high-stakes communication and operational details are handled with precision. Outside-of-hours availability and 24/7 responsiveness may be required for urgent matters.
Key Responsibilities
Executive & Strategic Support
Own complex calendar management, scheduling, and rapid reprioritization.
Serve as a gatekeeper for communications and time-critical requests.
Prepare concise briefings, documents, reports, and executive summaries.
Track action items, deadlines, and strategic initiatives to completion.
Communication & Coordination
Triage email and messages with urgency, judgment, and excellent prioritization.
Draft polished, professional correspondence on behalf of the executive.
Coordinate across internal teams, partners, and external stakeholders.
Maintain a fast, clear, and reliable communication cadence.
Availability & Responsiveness
Provide outside-of-hours availability as required.
Ensure rapid response for urgent items and executive-level escalations.
Support time-sensitive coordination across multiple time zones.
Operations & Execution
Coordinate domestic and international travel, logistics, and itineraries.
Execute special projects and ad-hoc requests with speed and accuracy.
Maintain strict confidentiality and operational discipline at all times.
Anticipate issues early and resolve them proactively before escalation.
Skills & Tools
Strong AI literacy: comfortable using AI tools for research, drafting, summarization, and workflow acceleration.
Proficiency with productivity and collaboration tools (e.g., Notion, Trello, Miro, Figma, Google Workspace, Slack).
Strong task/project tracking in dynamic, fast-moving environments.
Advanced calendar and inbox management.
Excellent writing, documentation, and stakeholder communication skills.
Requirements
3+ years of experience as an Executive Assistant or in a comparable role.
Demonstrated success in startup or high-velocity environments.
Excellent English (written and verbal).
Exceptional discretion, judgment, reliability, and follow-through.
Ability to work independently under pressure with minimal oversight.
Comfortable with irregular hours and high availability expectations.
Preferred Qualifications
Experience supporting founders or C-level executives.
Remote, global, and multi-time-zone coordination experience.
Outstanding prioritization, problem-solving, and operational instincts.
What We Offer
Competitive compensation commensurate with experience.
High-trust, high-impact position with meaningful ownership.
Direct exposure to leadership, strategy, and decision-making.
Long-term opportunity within a rapidly scaling startup.